tips for supervisors
For the Class of 2026: You will have two quarters of campus service during your junior year, with one of those quarters being with the Cafeteria or Grounds for most of you. You will be expected to complete two hours of campus service per week during your 'on' quarters. You will have campus service during all four quarters of your senior year and the weekly expectation slightly increases, to three hours per week.
Quarters for the 2024-2025 School Year
Q1: Tuesday 8/13 - Sunday 10/13
Q2: Monday 10/14 - Friday 12/13
Q3: Monday 2/3 - Sunday 3/30
Q4: Monday 3/31 - Wednesday 5/21
The information below is aimed at supervisors, helping them to get a great start to that term's campus service. It's posted here for the sake of transparency and is open to suggestions from anyone on how to make the start-up process better. Email me if you have any comments, ideas, or questions, plummer@ncssm.edu.
Email your campus service students before the start of the term to let them know where you're holding your first campus service meeting. If you want them to bring their laptops, schedules, or anything else specific for this meeting, please remind them to do so!
Topics to cover in your first meeting:
Who you are: give them some background information about who you are, what you do at NCSSM, how long you've been at NCSSM
Who they are: have students introduce themselves so you and the rest of the group can learn everyone's names
How they can best get in touch with you: email, phone, calendar invites, etc.
What students will do in your campus service assignment: types of tasks, times they can work, and how you document their time worked
Your expectations: how and when they'll communicate any issues with you, miscellaneous requirements for campus service, what students should do if they're missing campus service...
Students scheduled to do campus service during any part of an extended weekend do not have to make up that time. Campus Service ends at 2:00 PM on the day an extended weekend begins, and starts again at 7:00 AM on the first full day after the extended weekend.
During exam weeks, students are still required to complete their campus service hours per usual. Students and supervisors should work together to reschedule campus service times so that they do not interfere with exams.
Campus service hours are also required during altered schedule week, such as Innovation Week or College Planning Week. Students and supervisors should work together to set an alternate schedule.
What happens if they miss campus service: when they can expect to hear from you (ideally, anytime they're missing any time), when you'll contact the campus service coordinator, how the campus service coordinator will communicate any issues with them (via email or in-person meeting, and will notify their family)
Your hopes for their time in your campus service assignment: what skills they'll pick up, how they'll see their work in the big picture of how our campus runs
You should figure out what system works best for you. For SAB campus service, I would fill in the time missed each week and then email students when they had any hours missing. The "HOURS MISSING" column made it easy to see which students needed to be contacted; it was just a sum of all of the columns to the right and I used Conditional Formatting on that column to highlight any tallies higher than zero in red.
When you contact the campus service coordinator about a student who is three or more hours behind in campus service, they'll email the student, their family, and their support team. Here's an example of the tracking sheet I use to document missing hours that supervisors have sent me, as well as when the student and their support team was notified. [The email columns are intentionally blank here and you can disregard some of the outdated language here, i.e., "SLI" instead of "CC" and "WS" for Work Service instead of "CS" for Campus Service.]
